We thought you might enjoy learning a bit about how Pet Suites came to be and our philosophy regarding pet care. Our founding President, Dr. Norm Costello, was a graduate of the University of California Davis, School of Veterinary Medicine, and for the past 20 years been the principal owner of The Animal Keeper, a group of four excellent and highly regarded boarding facilities in Orange and San Diego County.
One of Norm's dreams for many years was to use the knowledge he gained at The Animal Keeper to put together a world class boarding facility with a unique concept; a facility consisting solely of "suites". Although many modern facilities have a few suites (private rooms with special touches of home), most boarded pets at other facilities are kept in "runs", basically rows of cages in large rooms. As pets enter or leave these rooms, barking and other stressful activity occurs, keeping many of the animals in a constant state of agitation. Pet Suites takes a different approach.
At Pet Suites, our 94 suites are grouped into boarding pavilions of approximately 16 suites each. Each suite has a tempered glass door which allows your pet to see out across an open court to several of his or her neighbors. Each pavilion has access to its own secure exercise and play yard where your pet is taken by a "pet attendant" several times each day. When animals enter or leave the pavilion, barking is minimal as most of the pets are unaware of what is taking place. Although we could have built runs and housed over three times as many pets in our facility, we rejected that idea and placed our emphasis on quality. We strongly felt that a need existed for a pet boarding facility offering comfortable, roomy accommodations and individualized, "hands on" care.